Dante Alves de Matos Posted July 27, 2021 Report Share Posted July 27, 2021 Hi Howden team, I need your support in activating a PUMPSIM license. Tried several times and returns the following error: "License was not found on the VentSim Server. The server may not have been contantable. Check your internet connection to the www.ventsim.com web site" Regards, Dante Alves Quote Link to comment Share on other sites More sharing options...
ndolino Posted June 30, 2022 Report Share Posted June 30, 2022 you should run it on administrator mode. make sure to check the license if it works on the version of the software. Quote Link to comment Share on other sites More sharing options...
Martin Griffith Posted July 6, 2022 Report Share Posted July 6, 2022 Hi Dante, A few things to check. Make sure you you're connected to the internet and make sure you do not have any firewall blocking access to the license server. Also, check your license details. Make sure to copy and paste each field into the license manager rather than typing them in. If it still doesn't work, send us an email at support with your version number and license number and we will work out what is going wrong. Quote Link to comment Share on other sites More sharing options...
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