SistemasCG Posted July 28, 2023 Report Share Posted July 28, 2023 Hello Everyone. Please your help I have a error with license server. "License was not found on the ventsim server. The server may not have been contactable. Check your internet connection to the www.ventsim.com web site" Thank you very much best regards Quote Link to comment Share on other sites More sharing options...
Martin Griffith Posted July 31, 2023 Report Share Posted July 31, 2023 Hi, apologies, there have been some issues with our license server. Best to send us an email at ventsim.support@howden.com and we will take it from there. Quote Link to comment Share on other sites More sharing options...
Roy Moreby Posted August 3, 2023 Report Share Posted August 3, 2023 Hi Martin FYI, I have started getting this error message as well this week Also note, that on my laptop it says that the licence is already released but in reality it has not been released as it is still active on my desktop I have emailed support Roy Quote Link to comment Share on other sites More sharing options...
Craig Christensen Posted August 4, 2023 Report Share Posted August 4, 2023 Please install the latest version 5.4.9.1 from the website https://ventsim.com/files/vvsetupminorrelease54.exe The new version will work via the backup licensing server automatically. It should also fix the issue with not being able to release the license properly. It should also work better with Windows 11 users who had some issues with license activation/release. Regards, Craig Quote Link to comment Share on other sites More sharing options...
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