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Unhandled error


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Hi George. Sorry to hear this. We would like to sort this out.

A couple of options. Can you send us the model you are using that is causing the error? You can send it to ventsim.support@howden.com . Or alternatively, to me via this forum's direct message. 

Also, if you are not using version 1.0.0.4539 , then I recommend updating to the latest version via the website download page.

We can also organise a screen sharing session to investigate. 

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