Yves Leveille Posted December 5, 2023 Report Share Posted December 5, 2023 Hello, I'm helping a colleague with an unhandled exception error when attempting to access presets (Setting>Presets) and I'm running the latest patch. I also confirmed the same error on two other computers. Any suggestions? Here's the error: See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box. ************** Exception Text ************** System.IndexOutOfRangeException: Index was outside the bounds of the array. at VentsimUI.dlgPresets.AddPresetToCount(Tuple`2[] list, Int32 presetIndex, Boolean instage, Int32 maximum, Int32 count) at VentsimUI.dlgPresets.AddToCount(Int32 i, Boolean inCurrentStage) at VentsimUI.dlgPresets.DataLoad(Boolean changeToInitialTab) at VentsimUI.dlgPresets.dlgPreset_Load(Object sender, EventArgs e) at System.Windows.Forms.Form.OnLoad(EventArgs e) at System.Windows.Forms.Form.OnCreateControl() at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl() at System.Windows.Forms.Control.WmShowWindow(Message& m) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.Form.WmShowWindow(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) ************** Loaded Assemblies ************** mscorlib Assembly Version: 4.0.0.0 Win32 Version: 4.8.4645.0 built by: NET48REL1LAST_B CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll ---------------------------------------- VVentsim Assembly Version: 6.0.1.2 Win32 Version: 6.0.1.2 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/VVentsim.exe ---------------------------------------- System Assembly Version: 4.0.0.0 Win32 Version: 4.8.4682.0 built by: NET48REL1LAST_B CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll ---------------------------------------- System.Core Assembly Version: 4.0.0.0 Win32 Version: 4.8.4682.0 built by: NET48REL1LAST_B CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll ---------------------------------------- 43c7f85a-2bf1-4562-9920-3419a112f218 Assembly Version: 1.0.0.0 Win32 Version: 6.0.1.2 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/VVentsim.exe ---------------------------------------- NLog Assembly Version: 4.0.0.0 Win32 Version: 6.0.1.2 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/VVentsim.exe ---------------------------------------- System.Configuration Assembly Version: 4.0.0.0 Win32 Version: 4.8.4190.0 built by: NET48REL1LAST_B CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll ---------------------------------------- System.Xml Assembly Version: 4.0.0.0 Win32 Version: 4.8.4084.0 built by: NET48REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll ---------------------------------------- System.Data Assembly Version: 4.0.0.0 Win32 Version: 4.8.4644.0 built by: NET48REL1LAST_B CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_64/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll ---------------------------------------- System.ServiceModel Assembly Version: 4.0.0.0 Win32 Version: 4.8.4536.0 built by: NET48REL1LAST_C CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel/v4.0_4.0.0.0__b77a5c561934e089/System.ServiceModel.dll ---------------------------------------- System.Runtime.Serialization Assembly Version: 4.0.0.0 Win32 Version: 4.8.4536.0 built by: NET48REL1LAST_C CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Serialization/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Serialization.dll ---------------------------------------- System.Windows.Forms Assembly Version: 4.0.0.0 Win32 Version: 4.8.4654.0 built by: NET48REL1LAST_B CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll ---------------------------------------- System.Drawing Assembly Version: 4.0.0.0 Win32 Version: 4.8.4390.0 built by: NET48REL1LAST_C CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll ---------------------------------------- ChasmCommon Assembly Version: 1.2.0.0 Win32 Version: 6.0.1.2 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/VVentsim.exe ---------------------------------------- VentsimUI Assembly Version: 5.2.3.8 Win32 Version: 6.0.1.2 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/VVentsim.exe ---------------------------------------- VentsimSimulation Assembly Version: 1.2.0.0 Win32 Version: 6.0.1.2 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/VVentsim.exe ---------------------------------------- Microsoft.VisualBasic Assembly Version: 10.0.0.0 Win32 Version: 14.8.4084.0 built by: NET48REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualBasic/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll ---------------------------------------- VentsimObjects Assembly Version: 1.2.0.0 Win32 Version: 6.0.1.2 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/VVentsim.exe ---------------------------------------- System.Windows.Forms.DataVisualization Assembly Version: 4.0.0.0 Win32 Version: 4.8.4200.0 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms.DataVisualization/v4.0_4.0.0.0__31bf3856ad364e35/System.Windows.Forms.DataVisualization.dll ---------------------------------------- SharpDX Assembly Version: 2.6.3.0 Win32 Version: 6.0.1.2 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/VVentsim.exe ---------------------------------------- SharpDX.Direct3D9 Assembly Version: 2.6.3.0 Win32 Version: 6.0.1.2 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/VVentsim.exe ---------------------------------------- System.Web Assembly Version: 4.0.0.0 Win32 Version: 4.8.4682.0 built by: NET48REL1LAST_B CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_64/System.Web/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.dll ---------------------------------------- hsenomogram Assembly Version: 1.0.0.0 Win32 Version: 6.0.1.2 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/VVentsim.exe ---------------------------------------- Microsoft.GeneratedCode Assembly Version: 1.0.0.0 Win32 Version: 4.8.4084.0 built by: NET48REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll ---------------------------------------- Microsoft.GeneratedCode Assembly Version: 1.0.0.0 Win32 Version: 4.8.4084.0 built by: NET48REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll ---------------------------------------- Microsoft.GeneratedCode Assembly Version: 1.0.0.0 Win32 Version: 4.8.4084.0 built by: NET48REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll ---------------------------------------- ChasmLicensing Assembly Version: 1.2.1.5 Win32 Version: 6.0.1.2 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/VVentsim.exe ---------------------------------------- WeifenLuo.WinFormsUI.Docking Assembly Version: 2.13.0.0 Win32 Version: 6.0.1.2 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/VVentsim.exe ---------------------------------------- VentDuct Assembly Version: 1.2.1.3 Win32 Version: 6.0.1.2 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/VVentsim.exe ---------------------------------------- VentsimConnect Assembly Version: 1.0.0.0 Win32 Version: 6.0.1.2 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/VVentsim.exe ---------------------------------------- ChasmGraphics Assembly Version: 1.0.0.22 Win32 Version: 6.0.1.2 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/VVentsim.exe ---------------------------------------- VentsimData Assembly Version: 1.2.0.0 Win32 Version: 6.0.1.2 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/VVentsim.exe ---------------------------------------- VentsimGraph Assembly Version: 1.2.0.0 Win32 Version: 6.0.1.2 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/VVentsim.exe ---------------------------------------- SharpDX.DirectSound Assembly Version: 2.6.3.0 Win32 Version: 6.0.1.2 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/VVentsim.exe ---------------------------------------- Microsoft.GeneratedCode Assembly Version: 1.0.0.0 Win32 Version: 4.8.4084.0 built by: NET48REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll ---------------------------------------- epanet Assembly Version: 1.1.0.8 Win32 Version: 6.0.1.2 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/VVentsim.exe ---------------------------------------- DevExpress.XtraVerticalGrid.v22.1 Assembly Version: 22.1.4.0 Win32 Version: 22.1.4.0 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/bin/DevExpress.XtraVerticalGrid.v22.1.DLL ---------------------------------------- DevExpress.XtraEditors.v22.1 Assembly Version: 22.1.4.0 Win32 Version: 22.1.4.0 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/bin/DevExpress.XtraEditors.v22.1.DLL ---------------------------------------- DevExpress.Utils.v22.1 Assembly Version: 22.1.4.0 Win32 Version: 22.1.4.0 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/bin/DevExpress.Utils.v22.1.DLL ---------------------------------------- DevExpress.Data.v22.1 Assembly Version: 22.1.4.0 Win32 Version: 22.1.4.0 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/bin/DevExpress.Data.v22.1.DLL ---------------------------------------- DevExpress.Printing.v22.1.Core Assembly Version: 22.1.4.0 Win32 Version: 22.1.4.0 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/bin/DevExpress.Printing.v22.1.Core.DLL ---------------------------------------- DevExpress.Drawing.v22.1 Assembly Version: 22.1.4.0 Win32 Version: 22.1.4.0 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/bin/DevExpress.Drawing.v22.1.DLL ---------------------------------------- DevExpress.Data.Desktop.v22.1 Assembly Version: 22.1.4.0 Win32 Version: 22.1.4.0 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/bin/DevExpress.Data.Desktop.v22.1.DLL ---------------------------------------- System.ComponentModel.DataAnnotations Assembly Version: 4.0.0.0 Win32 Version: 4.8.4084.0 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.ComponentModel.DataAnnotations/v4.0_4.0.0.0__31bf3856ad364e35/System.ComponentModel.DataAnnotations.dll ---------------------------------------- DevExpress.XtraLayout.v22.1 Assembly Version: 22.1.4.0 Win32 Version: 22.1.4.0 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/bin/DevExpress.XtraLayout.v22.1.DLL ---------------------------------------- Patch Assembly Version: 1.0.0.0 Win32 Version: 6.0.1.2 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/VVentsim.exe ---------------------------------------- System.Net.Http Assembly Version: 4.0.0.0 Win32 Version: 4.8.4084.0 built by: NET48REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Net.Http/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Net.Http.dll ---------------------------------------- Ionic.Zip Assembly Version: 1.9.1.8 Win32 Version: 6.0.1.2 CodeBase: file:///C:/Program%20Files/Ventsim%20DESIGN%206/VVentsim.exe ---------------------------------------- ************** JIT Debugging ************** To enable just-in-time (JIT) debugging, the .config file for this application or computer (machine.config) must have the jitDebugging value set in the system.windows.forms section. The application must also be compiled with debugging enabled. For example: <configuration> <system.windows.forms jitDebugging="true" /> </configuration> When JIT debugging is enabled, any unhandled exception will be sent to the JIT debugger registered on the computer rather than be handled by this dialog box. Quote Link to comment Share on other sites More sharing options...
Martin Griffith Posted December 5, 2023 Report Share Posted December 5, 2023 Hi Yves, It is hard to diagnose the problem, would you be able to send us the model? You can send it to me via the forum direct message service, or email us at ventsim.support@howden.com . Anything you send us will be treated confidentially and only used for determining this problem. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.