Azli Posted March 20 Report Share Posted March 20 Hi My company IT had installed Pumpsim 3.1.5.9 (remotely) on my computer. When I run it, I don't have the option to draw a new system - missing component for drawing pipe etc. Is that because my copy is an evaluation version? Quote Link to comment Share on other sites More sharing options...
Kamil Piech Posted March 20 Report Share Posted March 20 Hey That's because without registering Ventsim and Pumpsim are "viewers", to create/edit anything you have to register. Your company has an license. It's most likely a key using Internet server [for details I'd read the manual]. In top right of the window you have "yellow credit card". Follow the instructions from manual, you have to enter the key which I guess is in possession of your IT department. I really encourage you to read the manual, because using these products is all about sharing license and you need to know how to release it if you stop using the application. Quote Link to comment Share on other sites More sharing options...
Martin Griffith Posted March 20 Report Share Posted March 20 Sounds like you need to activate the license Azli, or there is a problem with it. Send us an email at ventsim.support@howden.com with the details and we will sort out what is happening. Quote Link to comment Share on other sites More sharing options...
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